Hub-and-Spoke vs Federated Models

Most comparisons of these two models fail before they start, because both are hybrids. They sit in roughly the same place on the centralization axis. Each has a center. Each has units with real work to do. If you try to separate them by asking how centralized each one is, you get two answers that […]

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How to Design an Operating Model

Most operating model design fails at the sequence, not the content. The work starts with a structure workshop, produces a target org chart, and gets socialized as a transformation. Six months later the boxes have moved and the behavior has not, because nobody ever wrote down who decides what. Design is not drawing the new […]

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Functional vs Product Operating Model

Most leaders debate this as an org design question. It is not. It is a question about which bill you are willing to pay. Functional models buy standards and pay in coordination. Product models buy speed and pay in duplication. There is no third option that avoids both. Anyone selling you one is selling you […]

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Workflow management fundamentals

Effective workflow management underpins everything we do! Let’s take a quick look at its key elements. 1. Be a Solution Leader A pivotal aspect! Offer strategic guidance and accelerate delivery for stakeholders. This often means partnering with senior leaders to create, steer, and lead the go-to-market strategy. This strategic oversight ensures solutions align with stakeholder […]

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How information flows in organizations

How information flows and why it matters? The flow of information in the world, at work, and to an individual underlines everything we do. From cultural bubbles isolated by ideology and geography to multi-speciality teams working on a product. Everything you hear from people around you, read, study and absorb shapes you. Every breath shapes […]

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