Operations ideas

I like the idea of rotating points of contact for vendors – this way we get a fresh perspective and keep vendors engaged We should continuously vet vendors. That way we know the landscape. We can maintain a list of approved vendors per category – this can create a lot of flexibility  Scaling demands structure […]

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Ecosystem ideas

Think in roadmaps Create service roadmaps for each product and group Review product roadmaps regularly Seek opportunities for functional integration Create a roll-up roadmap to stay aligned and fast-track high-impact initiatives Think OKRs – there is no better tool Unit economics Create guidelines for product development and optimization For example: set ideal ARPU, minimum margins, […]

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A brief guide to Enterprise SEO

What is enterprise SEO? Enterprise SEO is the practice of optimizing a large website with hundreds or thousands of webpages to rank for relevant search queries. It involves using a website’s content, technical setup, and overall online presence to appear in search results for keywords that potential customers search for. The main difference between enterprise […]

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Reduce complexity to build better products and thrive

Complexity is a cost both in science and in business The second law of thermodynamics states that every closed system grows disordered with time. This holds for all physical systems from the universe to your garden, your kitchen cabinets, and your work systems. Human nature, however, likes order. We constantly strive to work in the […]

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Think in systems

This is primarily a summary of the book Thinking in Systems by Donella Meadows. I have used Bard and ChatGPT along the way so this is mostly written by them. See notes after each section. I have used this as an exercise in summarising the book as well as testing the two models. Bard’s initial […]

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SEO guide to keyword research & types of search terms

What is SEO keyword research? The process of collecting data on the performance of keywords and analyzing that data based on its attributes or features. Then using our findings to drive and improve our SEO strategy. SEO keyword research is the practice of identifying which phrases are most relevant to your website, and optimizing your […]

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12 goal & OKR examples

1. Improve productivity Improve 3x tasks process efficiency each month Cut back on 3x unnecessary activities each month Refine your bookmarks once per month 2. Improve transparency  Have at least one meaningful coaching moment with each team member per month Share be vulnerable at least one time per month with your team 3. Improve systems […]

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How to organize your workflow for optimal efficiency

The importance of having an organized workflow Having an organized workflow is crucial for optimal efficiency in any workplace. An organized workflow ensures that tasks are completed in a timely manner, reduces errors and mistakes, and improves productivity. When workflows are disorganized, it can lead to confusion, missed deadlines, and wasted time and resources. An […]

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What are crucial conversations?

Key characteristics of crucial conversations: Differing opinions: There’s a significant disagreement or clash of perspectives High stakes: The outcome of the conversation matters a lot to you and the other person(s) involved Strong emotions: People involved may feel anger, frustration, fear, or sadness, making it difficult to communicate effectively. Notes to self: They are inevitable: […]

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