Create service roadmaps for each product and group
Review product roadmaps regularly
Seek opportunities for functional integration
Create a roll-up roadmap to stay aligned and fast-track high-impact initiatives
Think OKRs – there is no better tool
Unit economics
Create guidelines for product development and optimization
For example: set ideal ARPU, minimum margins, minimum entry-level price tags, break-even point, automaton requirement, fulfillment requirements, etc – create foundational guidelines (a constitution) on which everything is built
KPIs
Measure and keep yourself accountable
Too easy! Or is it?
Pick up speed
With roadmaps and a unit constitution in place, you can move faster
To flip the now overused tech mantra: Move fast and fix things!
Connect your ecosystem
Build your ecosystem into a SaaS platform if possible
If not strive to create a service model that is simple and ideally lives in one system
